Level 3 & Packet8 major outage
BREAKING!
A source is telling me that Level 3 Communications and Packet 8 are having a system-wide network outage for the last 30 minutes. Level 3 is a huge provider of VoIP termination and I believe Packet8 uses their network for termination. Other VoIP service providers (Vonage?) will also be affected if indeed Level 3 is having an outage. I’m trying to confirm this as I type this.
I’m currently on hold (5min so far) for Packet8’s technical support and sent my contacts at 8×8 an email. I’ll update this post when I find out more.
Update: Just talked with Packet8 technical support and indeed they are experiencing outages. They also confirmed they use Level 3, so it appears Level 3 is the cause. Contacting Level 3 next. Stay tuned!
Tags: 8×8, Level 3, outage, Packet8, VoIP
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Original post by nafiz