Archive for the ‘phone’ Category

Cops Befuddled by Vonage 911 Crying baby emergency call

Monday, September 8th, 2008

According to the Seminole Chronicle, police were befuddled when they responded to a 911 call with a crying baby on the open phone line, only to discover they were at the wrong house. Apparently, the owner is a Vonage customer and moved without notifying Vonage of the change of address to update the E911 records.

The article explains:

Kelly informed Sanford police of the situation. Upon arrival at the family’s home, officers confronted a rather confused and embarrassed father who admitted his son had been playing with his cell phone.

They had moved, the father said, and had not bothered to update their phone carrier, Vonage, with their new address.

What I don’t get is how the baby dialed 911 using a cell phone that is tied to Vonage’s service. Since when did Vonage start offering cell phone service? If 911 was dialed from a cell phone, the tracing of the call should be performed from the wireless carrier not Vonage.

The only thing I can think of is that the father installed some sort of Vonage software on his mobile phone that enables outbound calling through the Vonage service. But if such a piece of software exists, I’m unaware of its existence. The closest thing is Vonage Companion, and that is designed to run on PCs not a mobile phone. I’m more confused over this than the mainstream media was over the Governor Sarah Palin VP pick.

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Original post by nafiz

New 3CX VoIP Phone SIP Softphone

Tuesday, September 2nd, 2008

3cx-voip-phone.png
In late July, 3CX launched a new SIP-based VoIP client called 3CX VoIP Phone, with a fully-featured dialpad, and it allows for easy call transfers. It also features history of calls, the ability to put calls on hold, and the ability to accept, reject or ignore calls. Best of all 3CX VoIP phone is completely free and works with most popular IP PBXs and VoIP providers. It even sports multiple SIP profiles support for registering with multiple SIP accounts.

As I wrote back in July, 3CX VoIP Phone features strong Microsoft Outlook integration. Users can launch calls directly from their contacts’ list within Outlook by just right-clicking on the name of the person they wish to call.

Other features of 3CX VoIP Phone

  • Supports several SIP profiles
  • Shows personal call log/history - ideal for salespeople
  • Message Waiting Indication (MWI)
  • Supports G.711 (A-Law and u-Law), GSM, iLBC and Speex codecs
  • STUN support for NAT/firewall traversal
  • Installation provided as MSI for easy deployment

The new 3CX VoIP Phone can be downloaded here: http://www.3cx.com/VOIP/voip-phone.html

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Original post by nafiz

Moto Looks To Get Its Mojo Back

Thursday, August 21st, 2008

Motorola, the world’s third-largest handset maker, has just unveiled two new low-end phones on that allow users to listen to songs and surf the Web.

Facing stiff competition from handsets such as Apple’s iPhone and the Nokia line, Motorola has said it would launch 50 new devices this year, including advanced phones, trying to come up with a strong follow-up to its once-lauded Razr phone.

One new handset is a music-enabled camera phone — the 𕕜 – that sells for under $100.

The second device is a low-end third-generation (3G) mobile phone — the VE538 — which goes for less than $250 and offers one-click mobile social networking, photo uploading and blogging at various websites.

The two new products will be shipped to Asia-Pacific markets first — before being rolled out globally — by September. 

More at Reuters.

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Original post by nafiz

OpenFrame touchscreen homephone goes Atom, gets demoed on video, is still a landline phone

Thursday, August 21st, 2008

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We first saw OpenPeak’s OpenFrame home phone at CES, where it was sporting various FreeScale and ARM chips under the hood, but it looks like things have changed in development — the company has been showing off production-ready units built on Atom chips at IDF. OpenPeak says that the ease of building for IA32 sped up development completely, and that only a fraction of the CPU is being used, giving the product room to grow — probably a good thing, seeing as it supports open application development, rich services, and syncs with your PC and cell phone contacts and calendars. Of course, that still doesn’t change the fact that it’s a landline phone, and we’re just not certain consumers are really clamoring for a $200 to $300 landline phone — even it does rock a distinctly familiar touch interface. Anyone going to take the plunge when this thing hits in the first quarter of next year?

Read - Wired article
Read - Video shown at IDF

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Original post by Nilay Patel

Lenovo’s P960 handset packs a fingerprint scanner

Tuesday, August 12th, 2008

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Samsung’s P960 handset has a built-in DVR, while Lenovo’s P960 includes a fingerprint scanner. Pointless trivia aside, the latter is also Lenovo’s first commercial mobile phone to incorporate fingerprint biometrics. Atrua Technologies has provided a fingerprint scanner that resides on the handset’s edge in order to provide additional security for folks (read: cheaters, FBI agents and Segway users) who simply cannot afford to let their contact list be known. Even dodgier, the phone has a VIP recording feature which “automatically records calls from designated numbers” — something that’s sure to provide hours upon hours of merriment. We’d bemoan the fact that pricing information isn′t readily available, but we just can′t get over that whole automatic recording thing.

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Original post by Darren Murph

Free Those Trapped Cell Phone Photos!

Wednesday, August 6th, 2008

samsung 32876795-2-200-0.gifGetting your great candid pictures off your camera phone is no easy matter — it should be so simple!

CNET gives us a couple of ways to do it. One of them has got to work!

The least labor-intensive way to rescue your pictures from being trapped on your phone is to send them to an e-mail address in a multimedia message. But as you know, this costs money, so you’ll be pleased to hear there are alternatives.

If your phone accepts a memory card, you can save your pictures to the card, then use the card to transfer the images. Most cell phones use smaller memory cards in a Micro SD or Mini SD card format, so if you don’t have an adapter, the cards won’t fit in most readers.

If you don’t have a memory card slot, you can use Bluetooth or an infrared port to send shots to another capable device. But be wary, because some carriers block some Bluetooth transfers on its phones.

Still another method is to use a USB cable that connects your cell phone with your computer. Not all phones have USB capability, so check to see if yours does. Also, USB transfers on some phones require software from the carrier or the manufacturer.

If your phone doesn’t come with any of the features, don’t despair, as you’re not out of luck. A final method is to invest in cell phone-syncing software. Although these products require an initial investment, it’s not an ongoing one, and you’ll be able to not only transfer photos but also sync your calendar, your contacts list, and your messages.

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Original post by nafiz

3CX Free SIP Softphone

Thursday, July 31st, 2008

3CX has announced the release of a totally free new VoIP softphone called 3CX VoIP Phone that allows users to make and receive calls from their computer using SIP-based VoIP providers or SIP-based IP-PBXs. This free SIP softphone client isn’t the first “free″ softphone on the market. That distinction belongs to Counterpath’s popular X-lite SIP softphone. However, I’m glad to see more free SIP softphones on the market.

3cx-voip-phone.png

In fact, I′d like to see free SIP softphone clients for Windows Mobile and the iPhone. Counterpath, had one for the PocketPC but they discontinued it. Of course, you can install fring, which includes a SIP client, and you can IM or call Skype, MSN Messenger, ICQ, and Google Talk. fring is compatible with Symbian 8, 9.1, 9.2, Windows Mobile 5 & 6 and UIQ handsets. GizmoProject and SJPhone are two other options that work on several mobile handset models. I’d also like to see more standardized video softphone clients so you can have videoconference calls from your mobile phone to someone running a softphone client on their PC or Mac.

In any event, one of the key features of 3CX VoIP Phone is its integration with Microsoft Outlook. Users can launch calls directly from their contacts′ list within Outlook by just right-clicking on the name of the person they wish to call.

Nick Galea, CEO at 3CX said: “3CX VoIP Phone is great for businesses that wish to have an easy to deploy, business-level VoIP soft phone. Because it is free, the usual hassle of administration of client licenses is avoided. The free editions of other VOIP phones do not have key features such as call transfer or the ability to put a call on hold.

Nick put a “green” spin on using softphones over hardphones when he said, “VoIP Phones are an interesting option for businesses - they are easy to administer and environmentally friendly. Hardware phones require additional electricity, administration and desk space.

3CX VoIP Phone of course somes with a dial pad, buttons for transferring or forwarding calls, put calls on hold,  accept, reject or ignore calls, and more. You can also review your history of calls.

Features of 3CX VoIP Phone

  • Supports several SIP profiles
  • Shows personal call log/history - ideal for salespeople
  • Message Waiting Indication (MWI)
  • Supports G.711 (A-Law and u-Law), GSM, iLBC and Speex codecs
  • STUN support for NAT/firewall traversal
  • Installation provided as MSI for easy deployment

The new 3CX VoIP Phone can be downloaded here.

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Original post by nafiz

CIA Offers VoIP Service?

Monday, July 28th, 2008

cia-seal.jpgApparently the CIA wants to get into the VoIP biz. Oh wait, not that CIA, this CIA.

Basically it’s cia.gov vs. cia.com. Relatedly, fbi.com (not fbi.gov) is a blank page - cybersquatter? Anyway, Cybersurf Internet Access (CIA) is a trade name of 3web Corp. 3web Corp. is a subsidiary of Cybersurf Corp. (”Cybersurf”). It’s a Canadian-based company offering high-speed Internet and VoIP services.

cia-long-distance.jpg

Their site states, “CIA Home Phone is a fantastic new residential phone service that saves you a bundle on all your local and long distance calls. Keep your existing phone number and make calls just like you’ve always done, with the added benefit of 3ยข/min anytime calling across Canada and the US, and unheard of international rates!”

I don’t know about you, but the thought of “CIA Home Phone” gives me the creeps. What’s next - “KGB Home Phone”? I don’t want either in my home. Sorry Cybersurf Internet Access, no offense.

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Original post by nafiz

College student could get 5 years for Hacking VoIP system & changing grades

Monday, July 28th, 2008

war-games-changing-grades-broderick.jpg We all thought it was pretty cool when Matthew Broderick changed his high school grades in War Games, right? Harmless prank after all and even if he got caught, the worst he′d have to suffer is a few nights of detention - certainly not jail time.

Well, a 19-year-old college student & computer science major, Christopher Fowler was accused of stealing his professor’s identity to change his grades and was put behind bars according to FOX 5 Atlanta.

Even more interesting than changing grades & the identity theft, was that investigators said the student also hacked into a VoIP phone system to listen to telephone conversations. The article says Fowler could get five years for an unlawful eavesdropping charge. I’d be interested to know which VoIP phone system he hacked into and if it’s a major vulnerability.

“Hacked in their Voice over Internet Protocol system where it uses internet to make telephone phone calls and intercepted telephone conversations,” said John Bankhead of the Georgia Bureau of Investigation. Fowler could get five years for an unlawful eavesdropping charge. Fowler was charged with one count of unlawful surveillance or eavesdropping and one count of computer trespass and may be charged with identity theft as well.

So the next time you want to impress your girlfriend on how to hack into VoIP phone systems, eavesdrop on VoIP calls or change your grades, think twice! And remember, only the government is allowed to wiretap your VoIP/Skype calls.

Story  Video

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Original post by nafiz

VonagePro Launches

Monday, July 28th, 2008

vonagepro-1.jpg
Vonage today launched their VonagePro service, their premium service offering that features a brand new softphone with single phone number identity, built-in contacts support, custom ringtones, and more.

vonagepro-2.jpg Mary Grikas, Executive Director of Device Development for Vonage about the launch of Vonage Companion told me, “As far as the VoIP landscape goes, we feel strongly and we believe that the future of VoIP is not going just be based on price and bundling. Price our experience has told us, does not equate to loyal customers. Our customers are loyal if we help them communicate and if we offer them feature-rich offerings that fit into their lifestyles. Our product strategy is that everything we do is customer-centric and customer-focus.”

She added, “VonagePro currently has about 1000 beta testers. Our marketing team went out and did a study of the prosumer, which is basically the professional consumer. Those are folks who are comfortable with technology, they embrace technology, they want to use technology to make their lives easier.”

vonagepro-3.jpg She continued, “WebEx is an example of that, right? We can have conference calls where we do demos. If you aren’t able to make it to the office to see the demo you can still function and work through WebEx. That’s an example of a prosumer. Somebody who is comfortable with technology, they′re not afraid of it and they want to use it to help make their lives better. VonagePro is a new product offering that includes some new components and some existing components. It includes Vonage DigitalVoice, which is their traditional home landline replacement ($24.99/month unlimited local/long-distance service), Vonage access numbers, SimulRing, and more.” VonagePro also includes 25 visual voicemail minutes per month (text-to-speech transcribing of voicemail) and 25 directory assistance calls per month as part of the VonagePro package. The major new component is a new softphone offering that is attached to your home phone number, called Vonage Companion. Mary commented, “That’s something that our customers have been asking for a very long time.”

Vonage already offered a Vonage softphone called V-Phone, a $9.99/month add-on that includes 500 minutes/month, but it uses a separate phone number from your home number. Vonage Companion is the first softphone offering that allows both your home analog telephony adaptor (ATA) and your softphone to receive phone calls to the same phone number.

vonagepro-4.jpg The first device to answer the call first grabs the call. Call waiting still works on both the softphone device so on a second inbound call, the one currently on the phone will hear the call waiting tone while the other device rings. Both share the same DID phone number. It also acts as a second line, so for instance if someone is on the phone and you want to order a pizza, you can use Companion to make the outbound call. Further, the CallerID is the same regardless of which device you use to make the call.

I asked if Vonage Companion is an OEM’ed softphone from Counterpath and Vonage confirmed that was the case. One nifty feature in CompanionLink is the ability to set custom ringtones based on contacts. Vonage said some customers use their PC’s speakers with custom ringtones as a method of screening callers without having to look at or be near the phone. Another useful feature is the ability to click a single button in Companion to record the call to a .wav file. Companion also lets you drag-and-drop contacts to have an ad-hoc instant conference. On the record, Vonage Companion supports 3 conference participants. Off the record it can support up to 6 conferees, depending on how much your bandwidth allows. Home-based business professionals, especially sales will appreciate the ability to break out one or more callers from within a conference. For example, suppose the customer wants a 20% discount, but you need to talk it over with your manager but not have the customer hear the conversation. You can simply separate all the callers and then using your mouse, simply click on each tab to speak privately to each of the callers. You can then conference them all back in via the Conference All button. Another nice feature of Companion is that contacts go with you based on your logon, so you can take your contacts with you wherever you logon.

I asked, “What sort of technical challenges did you have having the same CallerID and the same phone number? Obviously, you are leveraging SIP and the ATA that sits at the home residence logs on with one set of SIP credentials and Vonage Companion logs on with different SIP credentials, but it’s mapped on your back-end to the same phone number.”

Mary responded, “That’s really a great question because we actually had to put almost a whole new infrastructure in place with a lot of new equipment. And we actually have proxies that are just dedicated to Companion to handle those calls. We do differentiate between the home TA DID credential and we do have flag for Companion. That way we know, as you said on the back-end it’s all mapped and then we know where the call originates. We know if a call originates from Companion versus originating from the TA.” Mary continued, “That was a lot of work for our call processing team. They had to do a lot of work configuring that system and all the redundancy and mapping. It was a pretty big effort, but it’s something we were committed to doing because we had such an overwhelming request from our customers to implement a feature like that.

Companion also supports a mini-skinned mode as seen here:
vonagepro-5.jpg
I asked Vonage, “What were some of the challenges in developing Vonage Companion?”

Mary answered, “One of the challenges was making sure that all the back-end scenarios work seamlessly. For example, if you logon from another location. If you logon and the other instance is NOT on a call, it would automatically logout the other instance, but if the other instance is on a call, we want to present the user with the option - the other user is on a call. Are you sure you want to login at this time? We want to be sure that we cover all the use scenarios properly.”

When asked to compare the existing Vonage V-phone offering for $9.99/month versus the new VonagePro for $10/month, Vonage responded, that if they’re paying $9.99/month for the softphone service, it’s a natural upgrade to VonagePro for an additional penny which adds the 25 TTS visual voicemail, the 25 directory assistance calls, the single phone number, and additional outbound phone line when the phone or Companion is in use.

Check out the spec sheet & the press release after the jump…

Continue reading VonagePro Launches…

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Original post by nafiz

IOCELL contents phone logs conversations, sends ‘em around the web

Sunday, July 27th, 2008

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Not quite sure why, but we get this whole Get Smart vibe from this thing. IOCELL’s contents phone would probably be more suited for a highly covert spy agency rather than your grandmother’s home, but we suppose even granny could appreciate the built-in hard drive that logs conversations, plays ‘em back and makes remembering things that much easier. Furthermore, the firm asserts that this thing can send completed calls out on the internet should you want to pass along the audio to someone else, and there also appears to be a USB port for possibly offloading those onto flash drives. Heck, it even syncs caller ID information with calls and provides background music during conversations (uh, okay?). Take a wild guess on the price, chances are you′ll be fairly close.

[Via The Red Ferret Journal]

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Original post by Darren Murph

Packet8 675xi VoIP for the SMB

Thursday, July 24th, 2008

I missed the 8×8/PackeҐ news on July 16th about its new hosted small office “key” system and plug-and-play IP phones. Joan Citelli, Director of Corporate Communications emailed me asking for a briefing, but apparently I never replied since her email was still marked as unread and nothing in my Sent Items. Email overload I guess. The news was about 8×8, working with handset maker Aastra Telecom to provide a key system to the SMB market,which is part of the new Packet8 675xi series.

I happened to come across Carolyn Schuk’s article while surfing the web and came across her post about some 8×8 news that I missed. She writes, “8×8 is VoIP’s Rodney Dangerfield. It just gets no respect.” She has an excellent point and one which I wholeheartedly agree with.

Carolyn then lays out her case: “Consider how it stacks up against its far better-known pure-play VoIP competitor, Vonage: In the last five years, 8×8 revenues grew 460.3 percent while Vonage’s grew 0.0 percent. 8×8 made $700,000 during the first quarter of this year. Vonage lost $8.9 million and is shopping for a $215 million refinancing deal to stay out of bankruptcy. 8×8 holds 73 patents. Vonage just got its first. Despite this, Vonage’s stock price is $1.58 while 8×8’s is $1.03.”

She goes on to explain that the news coverage of the new Packet8 675xi series was sorely lacking, which sparked the Rodney Dangerfield comment. I’m guilty as charged, since I didn′t cover the news. Though it wasn’t for a lack of respect that I didn’t cover the Packet8 news. Sometimes it’s just impossible to cover all the daily VoIP news in addition to my testing of VoIP products, managing the MIS department as CTO, etc.

Well, better late than never. Today, I thought I’d give an overview of the new Packet8 675xi series.

First off, the Packet8 675xi IP phone series consists of three models — the 6753i entry level phone, 6755i intermediate phone and 6757i CT advanced phone. Essentially these are OEM’ed versions of the Aastra 53i, 55i, and 57i CT but with a special firmware load. Each model offers full duplex speakerphone functionality, programmable softkey appearances, LCD display screens, embedded XML browsers and up to nine call appearance lines. All models support Power over Ethernet and come equipped with dual auto-sensing switched Ethernet ports.

Here’s pictures of all 3 models:
packet8-virtual-office-6753i-ip-phone.jpg
packet8-virtual-office-6755i-ip-phone.jpg
packet8-virtual-office-6757i-ct-ip-phone.jpg

The Packet8 675xi series include intercom paging and direct dial from a searchable corporate directory. Prices for the Packet8 675xi series range from $129.99 for the 6753i to $349.99 for the high end 6757i CT model which includes a DECT cordless phone as part of the bundled offer. The 6757i CT model’s built in DECT antenna allows the user to roam up to a 300 foot radius from the 6757i CT base telephone. The Packet8 675xi IP phones also feature corporate directory display and lookup, intercom paging, and shared line appearance.

The Packet8 675xi series of IP phones incorporates 8×8′s advanced NAT traversal technologies. This allows users to simply plug the phone into any Internet connection and immediately make or receive calls without performing any network or firewall configuration.

The high-end Packet8 6757i CT includes an integrated cordless handset with coverage up to 300,000 sq ft. It has a large 144 x 128 pixel graphical backlit LCD display and 6 dynamic context-sensitive softkeys, and with its large screen it can take full advantage of XML based programs.

Lastly, and perhaps most importantly, the PackeҐ 675xi series use SIP trunking to PackeҐ’s network infrastructure. All of the telephony functions such as transfer, conferencing, voicemail, etc. reside on the PackeҐ network. Thus, you don’t need any costly IP-PBX hardware at the customer premise - you just need IP phones. This can be a huge cost savings for SMBs looking for an inexpensive VoIP solution, especially as the costs and margins for IP-PBXs continue to shrink with growing price pressure from more competition and open source solutions like Digium’s Asterisk.

PackeҐ/8Ҹ certainly has earned my admiration with some great products and services, a cool videophone, and more VoIP patents than you can shake a stick at! My ‘respect’ has been duly given.

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Original post by Rico

Conceptual baton phone does the twist

Tuesday, July 22nd, 2008

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The tried-and-true Hamburger phone is still our fav (what, there a problem with that?), but Marc Sch&oumlmann’s baton-styled concept phone is very worthy of a look. Laden with LEDs and ready to be turned, users can dial up friends and family in painstakingly long procedures that involve all sorts of inefficient rotating maneuvers. Still, we can’t help but adore the hat tip to yesteryear’s rotary phones, though we have no doubts that this will never, ever see a retail shelf. Please, someone, prove us wrong.

[Via PhoneMag]

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Original post by Darren Murph

Plumble Ad Sponsored “Free” Calls

Monday, July 21st, 2008

plumble-logo.jpgYou remember Pudding Media, right? They offered ad sponsored phone calls in exchange for “listening” in on your phone conversations so it could target audio ads. Pudding Media essentially leverages keyword wordspotting using speech recognition. Well, today, I learned about Plumble from Telecom Monthly. The article seems giddy with what it thinks is some new revelation…

Once in a blue moon, a new product comes along with an idea so obvious that you just want to slap your forehead that you didn’t think of it first. For a couple of years, companies like Jajah and Skype have been offering “Free” phone service. But both still collect your credit card number and charge you for calls that you make off their networks. So they aren’t really “Free,” although they can come close if you call mostly other Jajah or Skype users.

Plumble, The Free Phone Service

A new beta service called Plumble offers actual free phone calls without collecting your credit card number or even your name.

Well, Pudding Media offers free ad-sponsored calls, so this is nothing new. Of course, I didn’t care for Pudding Media’s eavesdropping ad model. Plumble is limited to U.S. and Canadian calling, which isn′t that expensive anyway. Where’s the international free calling? Heck Jajah has been offering free international calling since 2006. Further, Plumble requires that you dial 818-742-0110. Um, that’s not toll-free - that’s a California area code. So I have to pay to dial long-distance to make a “free” phone call? Not to mention it is currently limited to 5 minute phone calls. Thus, this is only useful for short calls anyway and only for people where 818 is a local call.

Thanks, but no thanks.

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Original post by nafiz